Cookie Policy

Effective Date: 21 September 2026
Last Updated: 21 September 2026

This Cookie Policy explains how Flying Urban uses cookies and similar technologies when you visit or use our website.

Cookies help us operate our website, remember your preferences, understand how visitors use our store, improve your shopping experience, and measure the effectiveness of our marketing activities.

By continuing to use the Flying Urban website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to applicable law and your available browser or cookie preferences.

For any enquiry regarding cookies or privacy, contact:

Email: support@flyingurban.com

1. What Are Cookies?

Cookies are small text files that websites may store on your computer, mobile phone, tablet, or other internet-connected device.

They allow a website to recognise your browser and remember certain information about your visit.

Cookies can help websites:

Remember your preferences
Keep products in your shopping cart
Maintain your session
Process checkout
Improve website performance
Understand website usage
Measure advertising performance
Provide relevant marketing experiences
Detect suspicious or fraudulent activity

2. Why Does Flying Urban Use Cookies?

Flying Urban may use cookies and similar technologies for several purposes.

These include:

Essential Website Functions

To ensure that important website features work correctly.

Shopping Experience

To remember:

Products added to your cart
Shopping session information
Checkout-related information
Website preferences

Website Analytics

To understand:

Which pages visitors use
Which products receive attention
How visitors navigate the website
How long visitors spend on pages
Website performance
Technical problems

Advertising

To measure and improve our advertising campaigns and, where permitted, show relevant Flying Urban advertisements to people who have interacted with our website.

Security

To help detect:

Fraud
Abuse
Suspicious activity
Unauthorised access

3. Types of Cookies We May Use

Flying Urban may use the following categories of cookies.

3.1 Strictly Necessary Cookies

These cookies are required for important website functions.

They may support:

Shopping cart functionality
Checkout
Login/session functionality
Security
Fraud prevention
Website navigation
Basic store functionality

Because these cookies may be necessary for the operation of the website, they may not always be disabled through the website's cookie controls.

Disabling certain essential cookies through your browser may cause parts of the website or checkout process to stop working correctly.

3.2 Functional Cookies

Functional cookies allow the website to remember information and preferences that improve your experience.

They may help remember:

Language preferences
Region preferences
Previously selected settings
User interface preferences
Other website preferences

These cookies help make your experience more convenient.

3.3 Analytics and Performance Cookies

Analytics cookies help us understand how visitors use the Flying Urban website.

They may collect information such as:

Pages visited
Products viewed
Traffic sources
Browser type
Device type
Approximate location
Time spent on pages
Navigation patterns
Website interactions
Technical errors

We use this information to understand website performance and improve the customer experience.

Analytics information may be processed by third-party analytics providers where applicable.

3.4 Advertising and Marketing Cookies

Flying Urban may use advertising technologies such as pixels, tags, cookies, SDKs, or similar technologies.

These technologies may help us:

Measure advertising campaigns
Understand conversions
Create advertising audiences
Retarget website visitors
Measure product interest
Improve marketing campaigns
Show relevant Flying Urban advertisements

Advertising platforms may process information about your interaction with our website according to their own privacy policies.

3.5 Social Media Cookies and Technologies

Our website may include features or links connected with social media platforms.

These platforms may use their own cookies or similar technologies when you interact with their content or services.

Examples may include social media platforms used for:

Sharing products
Viewing social content
Advertising
Measuring campaigns
Customer interaction

The use of these technologies is governed by the relevant third party's privacy policy.

4. Cookies Used for Shopping Cart and Checkout

Because Flying Urban is an e-commerce store, cookies and similar technologies may be required to support the shopping process.

They may help us maintain:

Shopping cart contents
Customer sessions
Checkout information
Store preferences
Product selections

Without certain essential cookies, the shopping cart or checkout may not function properly.

5. Cookies and Payment Processing

When you make a payment, third-party payment providers may use cookies or similar technologies as part of their security, fraud prevention, authentication, and transaction-processing systems.

Flying Urban does not control the cookies used by independent payment providers.

Please refer to the relevant payment provider's privacy and cookie policies for more information.

6. Third-Party Cookies

Some cookies may be placed by third parties that provide services to Flying Urban.

These may include providers involved in:

E-commerce technology
Payment processing
Analytics
Advertising
Social media
Customer support
Security
Performance monitoring

Third-party cookies are controlled by the respective third-party provider.

Flying Urban does not control the privacy practices of independent third parties.

7. Advertising Technologies

Flying Urban may use advertising platforms to promote our products and measure advertising performance.

Advertising technologies may collect information such as:

Website visits
Product views
Add-to-cart activity
Purchases
Advertisement interactions
Browser/device information
Approximate location
Conversion information

This information may be used to measure campaign effectiveness and improve advertising.

Where required, we will obtain applicable consent before using non-essential advertising technologies.

8. Analytics

We may use analytics technologies to understand how visitors interact with our website.

Analytics may help us understand:

Number of visitors
Popular pages
Popular products
Traffic sources
Device usage
Customer navigation
Conversion activity
Website errors

We use this information primarily to improve our website, products, content, and customer experience.

9. How Long Do Cookies Remain on Your Device?

Cookies may be classified as either:

Session Cookies

These generally remain active only while your browser session is open and may expire when you close your browser.

Persistent Cookies

These remain on your device for a specified period or until you delete them.

The duration of a particular cookie depends on the service or technology that places it.

Different cookies may remain active for different periods.

10. Managing Cookies Through Your Browser

Most modern web browsers allow you to control cookies through their settings.

Depending on your browser, you may be able to:

View stored cookies
Delete cookies
Block cookies
Block third-party cookies
Allow cookies only from selected websites
Receive notifications before cookies are stored

Please note that blocking or deleting essential cookies may affect the functionality of the Flying Urban website.

For example, certain shopping cart or checkout features may not work correctly.

11. Managing Advertising Preferences

Some advertising platforms provide their own tools for managing personalised advertising preferences.

You may be able to control certain advertising-related technologies through:

Browser settings
Device settings
Advertising platform settings
Available privacy controls
Cookie preference tools

Disabling personalised advertising does not necessarily mean that you will stop seeing advertisements. You may continue to see advertisements that are less personalised.

12. Do Not Track Signals

Some browsers offer a "Do Not Track" setting.

Because there is currently no universally consistent technical standard for interpreting all Do Not Track signals, Flying Urban may not respond to every such signal in the same manner.

Where applicable law requires a particular response, we will follow the relevant legal requirements.

13. Cookie Consent

Where required by applicable law, Flying Urban may provide a cookie consent mechanism allowing visitors to choose whether to accept certain categories of non-essential cookies.

Essential cookies may continue to operate because they are necessary for core website functionality.

You may change your cookie preferences where the applicable cookie-management tool provides that functionality.

14. Personal Information and Cookies

Cookies may sometimes be associated with information that can identify or relate to a particular visitor.

Where this occurs, the information may be handled in accordance with our Privacy Policy.

Our Privacy Policy explains:

What personal information we collect
How we use information
How information may be shared
How information is protected
Your applicable privacy rights

Please review the Flying Urban Privacy Policy for additional information.

15. Cookie Information and Third-Party Services

Because the services used by Flying Urban may change over time, the exact cookies and technologies used on the website may also change.

For example, we may add or remove:

Analytics providers
Advertising platforms
Payment providers
Customer-support technologies
Marketing tools
Security services
E-commerce applications

Accordingly, this policy describes the categories and purposes of cookies rather than providing an exhaustive list of every individual cookie name.

16. Security and Fraud Prevention

Cookies and similar technologies may be used to help protect Flying Urban and its customers.

They may assist in detecting:

Suspicious transactions
Automated abuse
Unusual activity
Fraud
Unauthorised access
Security threats

These technologies may be used as part of our broader security and fraud-prevention measures.

17. Changes to This Cookie Policy

Flying Urban may update this Cookie Policy from time to time to reflect:

Changes in our website
Changes in technology
Changes in third-party services
Changes in advertising or analytics tools
Changes in legal or regulatory requirements
Changes in our business operations

The latest version will be published on this page.

The Last Updated date at the top of this policy will indicate when it was most recently revised.

18. Contact Us

If you have any questions, concerns, or requests regarding cookies, privacy, or the use of similar technologies on the Flying Urban website, please contact: